info@juatheli.com +44 20 3129 5488
Mon-Fri: 09:00-18:00 GMT

Privacy Policy

Your privacy is important to us. This policy explains how Juatheli Games Global Ltd collects, uses, and protects your personal information when you visit our website and use our services.

Introduction

Juatheli Games Global Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our gaming services.

This policy applies to all information collected through our website, mobile applications, and related services. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

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Information We Collect

Personal Information

  • Name and contact details (email address, phone number)
  • Account registration information (username, password)
  • Payment information (processed securely through third-party providers)
  • Profile information and preferences

Technical Information

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • Usage data and analytics information
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How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

To provide, maintain, and improve our gaming services

Account Management

To create and manage user accounts and profiles

Communication

To send important updates, notifications, and support responses

Legal Compliance

To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmission is encrypted using industry-standard SSL/TLS protocols

Access Controls

Strict access controls limit who can view and process your personal information

Regular Audits

We regularly review and update our security practices and procedures

Security and protection illustration

Your Rights and Choices

Access

You have the right to request access to the personal information we hold about you.

Correction

You can request correction of any inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal information, subject to legal requirements.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

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Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our services and user experience

Additional Information

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Contact Us

Get in Touch

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Address

71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom

Phone

+44 20 3129 5488

Email

info@juatheli.com

Business Hours

Monday - Friday: 09:00 - 18:00 GMT

Privacy Concerns

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer using the information above.

We are committed to resolving any privacy concerns you may have and will respond to your inquiry promptly.

Last Updated

This Privacy Policy was last updated on [Current Date]